Shipping & Returns
Shipping Policy
At Koguaz, we prioritize your satisfaction and ensure timely delivery of our handcrafted kitchenware and household items. Our shipping methods are designed to be efficient and reliable, with clear pricing to avoid surprises. We use eco-friendly packaging to protect your products while being kind to the environment. Experience the quality of real hardwoods delivered right to your door!
Return & Exchange Policy
We understand that sometimes things don't go as planned. If you are not completely satisfied with your purchase, our return and exchange policy is straightforward and hassle-free. You can return items within 30 days of receipt for a full refund or exchange. We believe in building trust with our customers, so we encourage you to shop with confidence knowing that your satisfaction is our priority.